Terms and conditions of sale and use for Archerlamps

Payment Methods

We accept payments via PayPal: either using payment with a PayPal account or payments from most major credit and debit cards including: MasterCard, Maestro, Visa and Visa Electron. Your details are handled by PayPal on a secure server using encryption. While it is impossible for any website to be completely impregnable to fraud, this system of a secure server and encryption offers a good level of security.

When ordering goods from us for delivery overseas you may be subjected to import duties and taxes, which are levied once the package reaches the specific destination. Any additional charges for customer clearance must be borne by you. We have no control over these charges and cannot predict what they will be.

How will I know that my order was accepted?

When you place an order to we will send you an e-mail confirming receipt of your order and containing the details of your order including transaction and order reference numbers.

We will ship your order when all data, including credit card information, has been approved. In order to process your order, the cardholder’s name must match the name of the billing address, and the billing address must match that of the purchasing card.

Postage and Packaging

Eurozone Deliveries

All purchases will be sent by Local Mail or by courier, which must be signed for. For larger orders special arrangements will have to be made, so please contact Archerlamps before ordering.

Outside Eurozone Deliveries

All purchases will be sent by Local Mail or by courier. In some cases special courier services may need to be used for outside Eurozone deliveries and additional costs may need to be incurred, if this is the case Archerlamps will inform you before confirming your order.
We can send an order of up to 0kg. For larger orders special arrangements will have to be made, so please contact Archerlamps before ordering.

Full valid post codes and telephone number are required for every order, we will not send any order without one. If you provide an incorrect address, including the postcode, we do not accept any responsibility for the failure of an order to arrive.

Most orders will take up to10 to 20 business days to be despatched once payment has been cleared.

Prices and Product Details

All products are subject to availability and may be withdrawn from sale at any time.

We reserve the right to make changes to our web site including prices, products and terms and conditions without any notice being given.

Damage and Tracing Parcels

Please examine goods on arrival if goods have been signed for as received in good condition we will not be able to offer a refund. A complaint procedure with the delivery company must begin immediately you fail to do so, or if goods have been signed for as received in good condition we will not be able to offer a refund.

If products are not delivered please contact us for details of the tracking and tracing procedure.

If orders are considered by us to be lost in transit after a reasonable period of time has elapsed, we shall at our discretion either refund or resend the order.

Returns and Unwanted Goods Policy

Faulty Goods

Faulty goods must be returned within 7 days of purchase in their original packaging. Please state the fault discovered. We will either refund in full, or replace the items free of charge after they have undergone a quality control check.

Unwanted Goods

Unwanted goods must be returned within 7 days of purchase, unworn and unused, in their original packaging at the purchaser’s expense. Refunds will be made by the original payment method, as soon as the items are received. Postage in either direction will not be refunded. Please quote your original order reference number when returning goods. We request that you send the items by Special Recorded Delivery that insures you for the value of the goods, as we cannot be responsible for goods that fail to reach us.

Unfortunately customised pieces cannot be returned unless considered damaged.

All international custom duties and sales taxes re non-refundable for shipments.

When emailing for a return please clearly state your order number, reason for return, and full contact information including name, address, and daytime and evening telephone number.

Exchanges orders are possible often pieces will have to be manufacture and a waiting time is necessary. We can only exchange faulty items for the same item subject to availability. If you wish to exchange please make your request clear. Exchanges can only be dispatched after the return goods have been received and undergone a quality control check.

Copyright

All content included in this website, such as text, graphics, images, logos, and button icons, belong to Archerlamps and are protected by international copyright laws.

Trademarks

Our graphics, logos, page headers, button icons, scripts, images and service names are the trademarks or trade dress of Archerlamps and may not be used in connection with any product or service without our written authorisation.

Your conduct

You must not use the Archerlamps website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must use the website for lawful purposes only and may not use the website for any of the following:
Fraudulent purposes, or in connection with a criminal offence or any other unlawful activity
To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing
In breach of copyright, trademark, confidence, privacy or any other right
Is otherwise injurious to third parties

Objectionable;

Which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”; or any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots or similar data gathering and extraction tools

Cause annoyance, inconvenience or needless anxiety.

Privacy Policy

Archerlamps is committed to protecting your privacy and security. We will never share or sell any personal information we receive, unless given specific permission to do so.

Online Content

All content on the Archerlamps website is correct to the best of our knowledge at the time of posting. Archerlamps assumes no liability for the correctness or completeness of the information provided. All content is subject to change without notice and is non-binding. Archerlamps reserves the right to modify, supplement or delete any and all contents of the website at the discretion of Archerlamps.

Wholesale Enquiries

We are happy to take wholesale enquiries. Please send any queries to the contact details below.

Contact Details

For any queries please contact Archerlamps:
Email: mailto:[email protected]
Telephone: UK – 00447518937749 PL – 0048664143296
Company Address: 53 Lawrence Avenue, London NW7 4NL UK
To Return Items: please send to: ul. Gronie 20 Andrychów 34-120 PL

We look forward to receiving your order.